Zink Global Outsourcing

Services

What we offer

The power of a personal assistant

Administrative

Optimize operations with our administrative outsourcing: data entry, payroll, HR, and compliance. Focus on growth while we handle the rest.

Social Media Strategy

Develop a robust social media strategy to boost brand awareness, engage customers, drive traffic, and enhance loyalty through targeted content.

Marketing

Boost your brand with our strategic marketing services, enhancing visibility, engagement, through targeted campaigns and data-driven insights.

Customer Support

Experience exceptional customer support with our dedicated team, delivering prompt, effective solutions to ensure your complete satisfaction and business success.

Call Center Services

Our call center services provide expert support, handling customer inquiries, complaints, and technical issues efficiently to enhance customer satisfaction.

Process Management

Optimize your business with our expert process management, enhancing efficiency, streamlining operations, and continuous improvement for sustained success.

Something else?

We pride ourselves on crafting tailored outsourcing packages, meticulously designed to meet your unique business needs and elevate your operational efficiency with precision and flexibility

We help clients to build, create and maintain their success

How it Works

Streamlining the onboarding journey for new clients  involves a seamless three-step process, encompassing personalised introductions, meticulous account setup, and targeted training sessions to ensure a smooth integration into our tailored services.

Consultation

Begin by collaboratively designing a customized service package that aligns with the client's needs, outlining services, pricing, and SLAs. The goal is to create a bespoke offering that exceeds expectations and ensures a clear understanding of partnership terms.

First Step

Recruitment

After consultation, we shift to recruitment, identifying skilled professionals to meet client needs. This involves sourcing, screening, and hiring the right talent. Our streamlined recruitment process ensures a capable, dedicated team is in place to fulfill the client's specific requirements efficiently.

Second Step

Onboarding and Training

Once assembled, the team undergoes onboarding and training, learning company culture, processes, and tools. Tailored training ensures they meet client-specific needs. Regular check-ins and ongoing training maintain a dynamic, responsive workforce, ensuring high-quality service delivery.

Third Step

Treat yourself to enjoy life

Quality of work

Delivering excellence through meticulous attention to detail and innovation.

Efficient

Our team handles tasks, freeing your time for priorities.

24/7 Support

Round-the-clock support, ensuring assistance anytime you need it.

Frequently Asked Questions

Outsourcing offers several benefits, including cost savings, access to specialised expertise, increased efficiency, scalability, and the ability to focus on core business activities. Additionally, outsourcing can provide flexibility, improved risk management, enhanced innovation through exposure to diverse perspectives, and access to advanced technologies and resources.

Outsourcing offers cost savings, expertise access, and efficiency gains. By selecting the right partner and ensuring clear communication, you can streamline operations and focus on core business activities. Embrace outsourcing as a strategic move for growth and innovation

Through outsourcing, you can anticipate substantial cost savings ranging between 50% to 70% across various operational expenses such as labor, infrastructure, and overhead costs. By leveraging economies of scale and accessing talent in regions with lower labor costs, outsourcing allows for efficient resource allocation and enhanced budget optimisation

Functions commonly outsourced include customer support, IT services, finance and accounting, human resources, data entry, and administrative tasks. Additionally, specialised functions like software development, content moderation, and digital marketing are frequently outsourced to leverage external expertise and streamline operations

Understanding your specific needs typically starts with a consultation with one of our BPO advisors. They will assess your current operations, identify pain points, and discuss your goals to recommend tailored services that align with your objectives. This personalised approach ensures that you receive the most effective solutions to optimise your business processes and drive success