Zink Global Outsourcing

Unlock Significant Cost Savings of

50-70%

Experience the efficiency of outsourcing with a partner dedicated to your growth and prosperity.

Cost-Effective Solutions

Outsource to Someone you Trust

Focus on Core Business Functions

Streamlining Success, Outsourcing Excellence cost savings of 50-70%, allowing you to allocate resources more strategically and fuel your business growth

Fuelling your business's ability to thrive in today's competitive landscape

The power of BPO

The power of business process outsourcing (BPO) lies in its ability to revolutionise the way organisations operate, offering a myriad of advantages that can transform the business landscape.

Opting for Zink Global Outsoutcing’s services is a strategic decision that positions businesses for success through unique advantages. With our expertise, we ensure substantial cost savings, harnessing specialised skills tailored to your needs, and a dedicated focus on your core competencies. By outsourcing tasks to us, you benefit from financial efficiency and access to a skilled talent pool without the burden of extensive in-house efforts. 

Our services are designed with flexibility and scalability, allowing your business to adapt seamlessly to changing demands. With our global reach, we not only enhance competitiveness but also pave the way for international market growth. In essence, choosing our BPO company is a transformative step that streamlines your operations, fosters innovation, and empowers your business with unparalleled agility in the modern business landscape.

What we offer

Unleashing the Power of Outsourcing

Experience the freedom to innovate, grow, and thrive as we harness the unparalleled potential of outsourcing to fuel your success

Customer Excellence

Enhance customer interaction with our comprehensive services, including inbound/outbound communications, complaint management, market surveys, marketing support, after-sales assistance, and after-hour support. Optimize outcomes through our expertise and streamlined solutions.

Backoffice

Unlock seamless support, streamlining your operations so your teams can focus on critical tasks. We offer efficient data entry, payment processing, settlements, record maintenance, regulatory compliance, and expert accounting and IT services, plus order fulfillment for a well-organized, automated data landscape.

IT Support and Services

Experience tailored support services for your needs. Our skilled professionals deliver multi-layered outsourced technical support. With a customer-centric approach, we ensure seamless service across industries. From Tier 1 to Tier 3, we provide actionable insights and analytics to optimize your business.

Sales

Maximize revenue with our strategic sales optimization. We tailor growth mechanisms for increased sales, customer acquisition, retention, and lifetime value. Specializing in B2C/B2B sales, retention, cross/upsell models, order management, lead generation, telemarketing, inside sales, and quality assurance.

Collection

Empower your business with our expert collection specialists, proficient in telecommunications, logistics, and finance. Continuously trained. Using omnichannel messaging, automation, and self-care tools, we deliver award-winning performance and tailored solutions to elevate your business operations.

Social Media

Harness social media’s power with our expert guidance. We specialize in integrating popular channels, content moderation, and digital campaigns. Our multilingual team enhances brand awareness, customer engagement, and loyalty, ensuring your business fully leverages social media’s dynamic advantages to elevate your business.

Something else?

We pride ourselves on crafting tailored outsourcing packages, meticulously designed to meet your unique business needs and elevate your operational efficiency with precision and flexibility

Why choose us

Reclaim your time and focus on what truly matters with our efficient solutions

Let us handle the rest

Exceptional quality, every time

Ensuring every task is executed to the highest standards, propelling your business forward with confidence

We free up your time, so you can focus on priorities

Let us handle the workload while you concentrate on your core objectives

24/7 Support

Count on our round-the-clock support to keep your operations running smoothly, day or night

How it Works

Streamlining the onboarding journey for new clients  involves a seamless three-step process, encompassing personalised introductions, meticulous account setup, and targeted training sessions to ensure a smooth integration into our tailored services.

Consultation

Begin by collaboratively designing a customized service package that aligns with the client's needs, outlining services, pricing, and SLAs. The goal is to create a bespoke offering that exceeds expectations and ensures a clear understanding of partnership terms.

First Step

Recruitment

After consultation, we shift to recruitment, identifying skilled professionals to meet client needs. This involves sourcing, screening, and hiring the right talent. Our streamlined recruitment process ensures a capable, dedicated team is in place to fulfill the client's specific requirements efficiently.

Second Step

Onboarding and Training

Once assembled, the team undergoes onboarding and training, learning company culture, processes, and tools. Tailored training ensures they meet client-specific needs. Regular check-ins and ongoing training maintain a dynamic, responsive workforce, ensuring high-quality service delivery.

Third Step